The staff were very attentive and helpful during my stay.

The air conditioning system was inconsistent and left the room uncomfortably warm.

Hotel was clean with super friendly staff, but I didn't wake up in time for breakfast.

The room was really spacious and super clean, which was a big plus. The pool area was well-maintained, and the breakfast had the largest selection I've seen in a while. However, the carpets need an update. they felt a bit stained and worn out. Overall, it was a decent spot for a short stay but could definitely use some freshening up.

Walls were thin. heard everything all night.

Perfect for families needing a good stay

The staff was very nice they really catered to our every need. The room was spacious and clean which was such a relief after a long day driving.

It wasn’t exactly cheap but for the quality it was still acceptable.

I enjoyed my stay for 4 nights in a comfy Queen Room with Two Queen Beds, and I loved the spotless vibe of the entire hotel. The heated pool and relaxing lounge area were perfect for unwinding after a busy day. Though the breakfast area felt a bit cramped at times, I’d definitely recommend this place for a refreshing getaway! 🌟

The Holiday Inn Express Hotel & Suites Chicago South Lansing By Ihg was a fantastic place to stay. Our room was spotless and comfortable, featuring a cozy seating area perfect for relaxing. The staff, especially Heather at the front desk, impressed us with her awesome customer service!

No significant negatives worth mentioning.

would not hesitate to return here

The room was super clean and comfy with a flat-screen TV, microwave, refrigerator, and a nice seating area. The staff really stood out, especially Heather at the front desk, who gave top-notch service. Plus, there was a cool indoor pool and fitness center to enjoy during our stay. Breakfast had great options too!

Would recommend for a swift stopover

Comfortable room, convenient location, perfect for a quick trip, as we enjoyed a nice breakfast and appreciated the easy access to Chicago's public transport system to explore the city.

I loved the cleanliness of the room and the facilities. The pool was well maintained, really refreshing. The breakfast spread was impressive, way more options than I expected! The location was super convenient, close to shops and restaurants. However, the parking lot made me a bit uneasy when I first arrived—it could use some improvements. In my room, the fridge wasn’t working properly, and the TV remote was missing, so I had to switch rooms. Overall, a pleasant stay despite a few hiccups.

the holiday inn express was a fantastic place to stay. the location is perfect for accessing the south suburbs of chicago. our room was spotless and comfortable, and heather at the front desk really impressed us with her awesome customer service. we will definitely come back for another visit!

would recommend

Pleasant stay with room for improvement

We stayed for three nights and enjoyed the welcoming atmosphere. The room's size was great, but we had some issues with cleanliness that need addressing. On the bright side, the breakfast options were commendable. Consider checking your bedding upon arrival for a better experience.

Friendly staff but cleanliness issues

The staff were welcoming and friendly during my stay, which made check-in a pleasant experience. However, I encountered significant cleanliness issues. the first room I was given was dirty, and despite being moved to a second room, it also had plumbing problems. I believe the hotel needs to focus more on proper maintenance and cleanliness to enhance the guest experience.